Store Policy
Customer Care
We offer a 12 month warranty on our electronic products if the product fails by natural error and not human error. Save your proof of purchase and we will repair the defective unit within the 12 month window. There is a one time shipping fee of $15 payable online through an invoice that will be sent to you once your warranty claim is filed with us. Buyer is responsible for shipping fees. Please email help@envismile.net for all warranty information so our support team can assist you with your claim.
You can also text 1-214-810-6499 for immediate information on how to mail us your defective unit.
(Standard messaging and data rates apply.)
Privacy & Safety
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address,or email.
When you browse our store, our site manager automatically receives your computer’s IP address in order to provide us with information that helps us learn about your browsing status, processor or the location of our wonderful site visitors.
Email marketing: With your permission, we may send you emails about our store, new products and other updates. You can unsubscribe from these emails at any time.
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CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in you may withdraw your consent at anytime, by emailing help@envismile.net or writing us a request and mail it to:
ENVISMILE, LLC
4100 Spring Valley Rd. Dallas, Texas 75244
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DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Wholesale Inquiries
If you are interested in becoming a retailer or a dental sales representative with our product line then please email us directly at help@envismile.com and we will be in touch with you soon.
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THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
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AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
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CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
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QUESTIONS AND CONTACT INFORMATION
Questions and Complaints
If you have any questions, complaints or comments regarding our Privacy Policy Statement, please contact us at help@envismile.net
By using this site, you signify your assent to the envismile.com Online Privacy Policy. We reserve the right to make changes to this Privacy Policy. Please check back from time to time to ensure that you are aware of these changes. Your continued use of this site will signify your acceptance of these changes. If you do not agree to this Privacy Policy, please do not use this site.
Additional Information
* Google, as a third party vendor, uses cookies to serve ads on your site.
* Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
* Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We reserve the right to use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments: text us at 214-810-6499 if you wish to pay with Venmo or Cash App.